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SWRemote Features

SWRemote delivers unrivaled functionality in the field and the office.
Here are some of the most popular SWRemote features based on feedback from our users.

Provides real-time performance data

Field service technicians and in-office administrators receive job data in real time to adapt to changes in work orders and other operations at a moment’s notice, so no one is left in the dark.

Customer
Management

SWRemote provides technicians with customer history notes before they arrive to give them a better understanding of your customer’s needs and presents upsell opportunities so you never miss a beat.

Inventory
Tracking

Managing inventory has never been simpler with SWRemote. Our software automatically creates requisition documents for any parts a technician uses on the job, so you’ll never forget to order replacements.

Structured
Data

SWRemote organizes data into structured, understandable fields designed to provide users with ease of retrieval and reading. Never squint at chicken scratch handwriting again.

Work online
or offline

No internet, no problem! SWRemote allows users to capture data and complete forms even when there is no internet access. Information will be uploaded once an internet connection is re-established.

Get
Paid

Process credit cards remotely to make sure you are getting paid for the work you’ve done. Payment processing is done on on the spot so you know you’ve been paid.

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Increases

  • Customer engagement and company rapport

  • Number of job opportunities

  • Team and employee efficiency

  • Database reporting and collateral

  • Situational Consistency

  • Time on the job

Decreases

  • Unnecessary phone calls

  • Stacks of Paperwork

  • Inconsistency on the job

  • Pricing discrepancies, consistent discounting/taxation

  • Technician’s down time

Streamlines

  • Dispatch

  • Customer experience

  • Job management

  • Invoice processing

  • Communication

Simply put, SWRemote saves your drivers and office employees valuable time allowing your technicians to get to more jobs, increasing compliance and streamlining your back-end so you can add more technicians without needing additional office staff.

  • Gets your technicians to more jobs

  • Increases ticket averages

  • Connects your field technicians to your dispatch operators

  • Provides real-time performance data

  • Minimizes paperwork and needless phone calls

  • Generates additional service calls

  • Eliminates outdated processes

  • Drives upsell opportunities

  • Manages job opportunities

Eliminates your administrative headache back at the office

  • Team management

  • Technician debriefing

  • Complete invoicing

  • Real-time data and reporting

  • View job progress and opportunities

  • Time card and payroll management

  • Agreement processing and management

Trade in your clipboards for phones and tablets!

Mobile-friendly field service software to manage a job from start to finish
Who knew it could be so easy!
  • Team management

  • Technician debriefing

  • Complete invoicing

  • Real-time data and reporting

  • View job progress and opportunities

  • Time card and payroll management

  • Agreement processing and management

Resources at your fingertips!
  • Team management

  • Technician debriefing

  • Complete invoicing

  • Real-time data and reporting

  • View job progress and opportunities

  • Time card and payroll management

  • Agreement processing and management

Integrates seamlessly with SuccessWare®21

For Successware®21 users, the software is a cornerstone of their operations. Now, the functionality and features of Successware®21 are packed into a mobile platform that allows you to bring your favorite management software on the road. Request a demo below to see the full functionality of SWRemote for yourself.

Schedule your demo today!

Fill out the form to request your FREE demo. After you fill our the form we'll reach out to you and help schedule a time that works best for you!

Your demo includes
  • A tour of SWRemote’s features and functionality.
  • Recommendations on how to use SWRemote to go paperless.
  • Demonstrations on how SWRemote can improve workflow.
  • A SWRemote ROI calculator, built specifically for your business.
Fill out this form to request
your SWRemote demo
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